Delivery Information

UK

Please note that our studio is closed between 24th December 2020 – 4th January 2021. All orders placed during this time will be despatched the week commencing the 4th January 2021. Thank you for your patience and wishing you a Happy Christmas & New Year.

 

Last Posting Dates For Christmas

To ensure delivery in time for Christmas please place your order by the following dates.

Delivery Option Price Order Date
Standard Delivery (FREE on all orders) FREE Monday 21st December by 3pm
Next Day Delivery (Monday - Friday, excluding Bank Holidays) £7.50 Tuesday 22nd December by 3pm
London Same Day Courier (Zones 1 & 2 only) £15.00 Wednesday 23rd December by 12noon
UK Delivery

All orders will be despatched to the delivery address provided by you at the checkout. The following methods of postage are available:

Delivery Option Price Service
Standard Delivery (FREE on all orders) FREE 2-3 Working Days (excluding Weekends and Bank Holidays)
Next Day Delivery (order by 2pm Monday - Friday, excluding Bank Holidays) £7.50 Next Working Day by 1pm (excluding Weekends and Bank Holidays)
Saturday Delivery (order by 2pm on Friday) £10.00 Saturday Delivery by 1pm
London Same Day Courier (Zones 1 & 2 only, order by 12 noon) £15.00 Same Day Delivery (excluding Weekends and Bank Holidays)
Signed For

All orders that are posted to a UK address will require a signature upon arrival.

At the checkout it is possible to add instructions for delivery but please note that it will be at the discretion of Royal Mail to follow any delivery instructions given to them. If you are not in when Royal Mail deliver your order then a note will be left instructing you that your order has been taken to the local delivery office for collection.

Tracking Your Order Within The UK

You can track your parcel via the ‘Track your Item‘ link on the Royal Mail website. Your tracking number can be found on your Davina Combe Despatch Notification email.

If you have any further queries regarding the delivery of your parcel, please contact us on e-mail info@davinacombe.com or call +44 (0) 20 3397 8402.

INTERNATIONAL

Last Posting Dates For Christmas

To ensure delivery in time for Christmas please place your order by the following dates.

Destination Order Date
Australia, New Zealand Wednesday 9th December by 2pm
Canada, Cyprus, Malta Thursday 10th December by 2pm
USA, Czech Republic, Finland, Greece, Italy, Poland, Sweden Friday 11th December by 2pm
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland Wednesday 16th December by 2pm
Belgium, France, Ireland, Luxembourg Friday 18th December by 2pm
International Delivery

For orders to be despatched to addresses outside the UK, you will have the following method of delivery to select at the checkout:

Delivery Option Price Service
International Delivery via Royal Mail International Tracked & Signed For Service £12.00 7-10 Working days
VAT ON INTERNATIONAL ORDERS

All orders placed outside of the EU exclude VAT (20% of your total order), which will be removed at the checkout.

Please note that for international orders any duty and taxes that may be due in the country of destination are the responsibility of the customer and recipient of the order.

VAT at 20% will not be deducted from orders that are being delivered to countries within the EU.

Tracking Your International Order

You can track your parcel via the ‘Track your Item‘ link on the Royal Mail website. Your tracking number can be found on your Davina Combe Despatch Notification email.

If you have any further queries regarding the delivery of your parcel, please contact us on e-mail info@davinacombe.com or call +44 (0) 20 3397 8402.

SPECIAL ORDERS

BESPOKE AND ENGRAVED PIECES

For any items that are bespoke pieces or have been specially engraved please allow 4-8 weeks for delivery, unless otherwise stated in the product description.

Should you need your item urgently, please contact us on e-mail info@davinacombe.com or call +44 (0) 20 3397 8402 and we will do our very best to help you.